We stand behind our products. If for any reason you are not completely satisfied with your Aura device, we offer a full refund less shipping. Simply, complete the form below and upload your proof of purchase receipt. We take all the risk out of ordering by offering an unmatched 100-day satisfaction guarantee. We‘ll always do our best to take care of you.
The AURA has a 1 year warranty from Order Purchase Date
Fill out our money back guarantee form and select 'Submit'. Please then allow up to 5 business days for us to email you a copy of the returns form.
Print two copies of the returns form we email to you (keep one for your records).
Post the AURA product to us no later than 99 days from date of purchase with the original store receipt and and a signed copy of the Vush Aura returns form.
Post the package to the address on the form that will be sent to you once you submit the request below.